This privacy statement discloses the privacy practices of (http://www.vertech-power.com). This privacy statement only applies to information collected on this website. It will inform you of the following: what personally identifiable information has been collected from you through the website, how it is used and with whom it can be shared. You can choose which options regarding data usage. Security procedures are in place to protect your information from misuse. Entering the website means that you accept and agree to the terms of this privacy policy. If you do not agree to the terms set out in this privacy policy, please do not enter the website.
These after-sales policies for charging devices only apply to products you purchase from online retailers authorized by charging devices, for your own use only, and not for resale. According to this limited warranty, the charging equipment guarantees that during the warranty period, according to the product materials released by the charging equipment, under normal use, each charging equipment product you purchase is free of material and workmanship defects. The product information released by Zhaoyang Technology includes but is not limited to user manuals, safety guidelines, specifications and service communications. The warranty period of different products and parts is different, please check the manual to confirm the warranty period of a specific product or part. The warranty period of the product starts on the date of delivery. If you cannot provide an invoice or other valid proof of purchase, the warranty period will start from 90 days from the production date shown on the product, unless otherwise agreed. Between you and Zhaoyang Technology.
For products purchased directly from Zhaoyang Technology, Zhaoyang Technology provides a 30-day return policy. We believe that you will like your new Zhaoyang technology charging equipment. However, if you are not satisfied for any reason, please let us know within 30 days. After receiving the product, we will refund the full purchase price. To return an item, please contact us by phone or email during normal business hours. In order to return the product in accordance with the 30-day return policy, please check the following: 1) You contact Zhaoyang Technology and start the return process within 30 days from the original delivery date. 2) The product is returned in its original packaging, which includes all materials, Include new or new status with a return material authorization (RMA) number.
You can choose a full refund, or you can choose to replace it with a warranty issue. Refunds for returned items will be issued in the form of the matching payment form indicated at the time of purchase, excluding shipping costs. If you pay by credit card, we will credit your account once we receive the product. Please deposit within 7-10 working days
You will need to fill out a repair form, which should be sent to us along with the equipment to be repaired. After receiving the form and unit, we will repair it and send it back to you, or replace the product with the same model as yours.
Due to warranty issues, all Zhaoyang Technology products purchased from Zhaoyang Technology or third-party retail partners have the right to be replaced. However, we do not provide returns or refunds for products purchased from other third-party retailers. Please contact their customer support for more information.
If you have any other questions, you can call 0769-89398450 and send us an email to sales@vertech-pro.com
